News

Tag Archives: Quote

New Quote and Invoicing workflow

SalesVu now offers a complete process flow for services businesses. For every project, you can now track the following statuses: Quote Created => Quote Sent => Quote Accepted => Invoice Sent => Invoice Paid

A. The Quote

The Quote is created and sent by email:

1 Quote Created

 

The Customer receives the Quote by email:

2 Quote email sent

The Customer Accepts the quote by clicking ‘Accept’ on email:

4 Email accepted

 

At every stage, you can refer to ‘Tracking’ feature and check the status of email related to the ‘Quote’. At this stage, the status is “clicked” (meaning that the customer has clicked a link within the message) and you can deduct that Quote has been accepted

6 Invoice received

 

B. The Invoice

When the ‘Quote’ is accepted, you can send the Invoice by email:

7 Invoice to be sent

 

The customer receives the Invoice by email:

9 Invoice

 

At this level, the status of the invoice is opened because customer has opened the email :

10 invoice opened

 

The client can then accept the invoice and pay online by entering his credit card information.

Note: The tracking tool will allow you to know exactly the status of corresponding email to a “Quote” or an “invoice” at a time “t”. Please see the table below with the signification of all statuses:

Sendgrid status

To follow your Quotes and invoices, you can also browse through the Quote/Invoice report by choosing a specific  transaction types:

 

Screen Shot 2015-04-06 at 9.44.11 PM