Customer Management Archives - Page 2 of 4 -

How Social Media Plays a Role in Online Marketing and ECommerce Website

Posted by salesvu

A strong, organized online marketing campaign is an integral part of any business plan. A valuable tool in your online marketing campaign is social media. While social media pages may not cost much (or anything at all), they do require an investment of time to ensure they are kept updated, remain current on industry trends, and are responsive to customer needs and inquiries.

The top online marketing strategies include:

SEO
Local SEO
Social Media Management
Pay-per-click
Content Marketing
Email Marketing

Each business can benefit from a unique combination of these top marketing strategies. However, social media management is important for almost any business, regardless of the industry, business size, or clientele.

Why Is Social Media So Important?

Millennials now control the majority of the population. Therefore, your business needs to cater to them. And where do Millennials spend most of their time online? Social media sites. It is where they spend their free time, search for products and services, and engage with companies and brands they love. Your business needs to be there to interact with them and gain their business.

One way for small businesses to compete with large brands and conglomerates is through social media. By making your business pages, website, and/or e-commerce store user-friendly, informative, and aesthetically pleasing, your customers will be more likely to visit, even over their usual service providers.

Results May Not Be Immediately Apparent

It can be difficult to connect a measurable return on investment to your social media accounts. However, this is not the main benefit of social media. Rather, it is a platform to help you promote your content, services, and knowledge.

By promoting helpful, valuable content, your business can connect with a larger audience and more easily display your industry knowledge and expertise, making customers more likely to trust your business. It is also a way for your business to connect with customers over time and continue to build a relationship with them that will lead to long-term loyalty.

Interact With Different Networks

Many businesses decide to join in on the social media bandwagon, but then put all their eggs in one basket. The best way to reach your target audience quickly and effectively is to promote your content and website on more than one social network. This will ensure that more potential customers and search engines notice it now. While your business may not necessarily need to maintain an active Facebook, Twitter, Pinterest, Google+, and LinkedIn page all at once, the more networks you participate in, the more people you will connect with and the more diverse the people’s interests, demographics, and expectations will be.

Be Patient and Seek Assistance

You won’t build a strong online and social media presence overnight. However, with time and consistent postings, your business can stand apart from the crowd online, which can generate more real customers. If you aren’t sure how to set up your business profile, you can find free assistance online to guide you through it. You can also contact us for more information and to find out how other online marketing and business management solutions can further improve business efficiency and increase your customer base.

Posted in Uncategorized | Tagged Customer Management, ECommerce Website, Email & Facebook Marketing, Table/Appointment and Reservation Management

Top Benefits of the Gift Card Management feature of SalesVu iPad POS System

Posted by salesvu

Gift cards are a quick, convenient gift for your customers to give to someone they love. They are also a quick sale for your business and can increase revenue at any time of year, especially around the holidays. Whether your business currently offers gift cards or would like more information on how you can add them to your store, we can help. With a gift card management plan, you can leave all the work to a reliable software solution, reducing any administrative tasks and risk for human error. There are also benefits to both your business and the customer, so everyone wins.

Your Customers Have a Better Experience

With a gift card management program, your customers can view their gift card information and balance online. They can also conveniently activate their gift card online so that they can begin shopping at your new store in no time.

Spread Your Brand Reach

With gift cards, your customers are giving their friends and family money to your store. That means you instantly gain new customers and upfront cash every time one of your gift cards is handed out.

Your business will also benefit both when a customer uses the gift card, as well as when they don’t. Studies have shown that more than ¾ of all gift card users spend significantly more than the value of the gift card when they shop. This is because they are able to get more while spending less thanks to the gift card. If they do not use the gift card during their first visit, they will have an added incentive to visit again soon.

Free Advertising

Take advantage of customizable gift cards to spread your brand reach even more. By adding your brand logo, name, or imagery to the gift card, it can make your brand more recognizable and increase your sales further. Once a new customer receives your branded gift card, they will continue to see your branding every time they open their wallet.

Simplify Your Business Operations

By leaving the operations to our system, you can ensure that the transaction report adds up and can begin to track trends and make important business decisions. The extensive reporting capabilities will allow you to track sales and outstanding balances, so you have a better idea of the big picture of your business.

With this simple, intuitive system, your business can issue and accept gift cards easily. The gift card sales will be properly tracked in your reporting, so you can reduce errors, easily reconcile transactions, and gain a deeper insight into your business operations.

Posted in Uncategorized | Tagged Customer Management, Gift Cards Management

How can your business benefit from a loyalty program? SalesVu iPad POS System and customer management can help.

Posted by salesvu

Customer loyalty means everything. It is much easier to reward and keep a loyal customer than it is to earn a new customer altogether. Most importantly, you want your customers to have a reason to continue returning to your store again and again. This is where a loyalty program can come in and provide a valuable benefit to both your business and your customers.

Your Customers Like Getting Rewarded

Everyone loves rewards and to get something for free. With a loyalty program, your customers will feel like they are getting something for free by shopping at your store more often. You are also showing your appreciation for your customers, which will strengthen their loyalty towards your store.

For example, if a shopper is able to purchase the same item from your store and your competitors’ store, but you offer a loyalty reward program and your competitor does not, where do you think the customer will shop? In fact, studies have shown that shoppers are about 2/3 more likely to shop at a store that offers a loyalty rewards program than one that does not.

Save Money On Advertising Costs

With a loyalty program, you can begin noticing trends around purchase patterns, demographics, and more to offer better services and more targeted advertising campaigns. By better understanding your customers, you can also reduce your advertising costs with more effective marketing.

How a Management System Can Help

With a loyalty program management system, your customers can check into your store, earn points when they shop, and then cash in those rewards for something they really want. Both new and existing customers will want to visit more often to earn as many points as possible, which will lead to higher profits for your business.

There is always competition and by constantly changing and moving, you can continue to improve and keep up with the industry. An important part of business success is watching what your customers buy and being observant of their shopping trends. A loyalty program can assist with this by helping you anticipate your customers’ behaviors to more easily determine prices and manage inventory.

Get Started Today

Large companies and conglomerates already take advantage of loyalty programs and with our easy-to-use software, now your small business can benefit from them too. In fact, more than 80% of small business owners have reported that loyal customers are the main source of their business, so why not reward them for their continued patronage? Leave the work to our reliable software, which will allow your customers to organize their points and rewards online, while streamlining your business operations.

Posted in Uncategorized | Tagged Customer Management, Email & Facebook Marketing, Gift Cards Management, Recurring Billing

SalesVu iPad POS Sytem, a perfect match for Sweety Pies Bakery

Posted by salesvu

Sweety Pies Bakery is a small family owned and operated business in Downtown Skokie in Illinois. They have been open for 7 years and were featured on Chicago’s Best for their pies. They also do custom cakes for any type of event, including, weddings, sculptural, tiered, and special occasion/birthday cakes. If you can dream it, Sweety Pies Bakery can make it come to life. Business owner Jason Davidson talked to us about their need for a accessible and reliable POS system and how they found a perfect match with SalesVu iPad POS.

“We love what we do and we hope to share our special family recipes with everyone!. SalesVu has definitely allowed us to take orders and process payments from any area of our bakery. We needed something similar to what would be useful for our farmer’s markets ,where people don’t always have cash. We also needed better tracking of what was and wasn’t selling on our menu to adjust our offerings. SalesVu has provided us a compelling iPad POS system“

Jason’s previous experiences with competitors like the old-fashion Casio register were not up to the standards and quality of Sweety Pie Bakery, so they moved away from the past with SalesVu iPad POS. Jason told us:

“The credit card rate was better than Square and the software was easier to set-up and FREE!. None of the other competitors like Square, PayPal or Quickbooks could match SalesVu iPad POS.

Sweety Pies favorite feature is sales reporting and the tracking of average ticket sales. They try to take advantage of as many features as they can from the SalesVu POS and managing system and they feel that the results they are getting are very positive.

“The ability to properly manage employee hours, and the inventory management are also important to us. We are currently working on setting up to better facilitate just-in-time inventory. This has helped me to manage all those aspects of my business from anywhere including home which is a huge plus.

For them, the initial cost of the iPads, printers, and cash drawer were a reasonable expense , but the overall savings with credit card processing saved them thousands. The credit card processing rates are very comprehensive and fair.

“It has helped me to be more productive and spend less time number crunching and more time focusing on what’s next for our business to help us to continue to grow. It has been a great analytic tool for me so I can quantify my projections based on actual statistics and find those much easier now.”

If you are interested in knowing more about Sweety Pies Bakery, be sure to follow them on their social media links by clicking the images below or go to their website at www.sweetypiesbakery.com

Posted in Restaurants and Bars, Retail | Tagged Credit Card Processing, Customer Management

SalesVu iPad POS System, the best solution for small, but growing business like Arizona Livescan

Posted by salesvu

Arizona Livescan provides quality fingerprinting services utilizing the industry’s most effective and innovative way to capture fingerprints electronically. We talked to Paula Wilson, one of the business owners, and got a chance to understand this very important service provider. We talked about the advantages of owning SalesVu POS System and credit card processing, and she told us why they choose SalesVu,

“Through our mobile fingerprinting service, Arizona Livescan fingerprints hundreds of employees and students on-site in their businesses, organizations and schools. We wanted an easy solution to accept credit cards for our mobile fingerprinting customers. Sales Vu provided the best solution for a small (but growing) business with multiple fingerprinting locations and offices throughout the State of Arizona.”

Paula told us also that SalesVu free POS and credit card processing system is very well developed and has a very simple and clear interface that gives them, and their customers, a very easy and convenient transaction experience.

“It’s easy! Our fingerprinting customers, especially love signing the POS with their fingertip. It always makes for a good laugh. Also, we find the employee functions like clocking in and out make payroll reporting really easy, too. SalesVu’s POS is so easy for our employees to use, it helps them to focus more on customer service. Swiping, sign and email receipts is effortless. Our fingerprint technicians can focus on the people, our customers, rather than the technology.”

Paula told us that as a business professional, and a customer-satisfaction oriented company, their main interest is to keep the company growing and save the most in unwanted expenses. SalesVu proved to be an incredibly helpful and money saving tool to Arizona LiveScan.

“With Sales Vu there is no cost up front and that helped tremendously. Typically, POS systems cost thousands of dollars and they represent a huge investment for a small business. It was difficult to pull the trigger and invest in a POS when there was so many other things we needed to do. Sales Vu provided us with a viable solution.”

If you want to know more about ArizonaLive Scan be sure to visit their website at www.arizonalivescan.com or follow any of their social media accounts by clicking the icons below.

Posted in Professional Services | Tagged Credit Card Processing, Customer Management, Quote & Invoicing

“SalesVu iPad POS System allow us to serve our community the best we can”

Posted by salesvu

WoodsEdge is a Bible based community church located in Spring, Texas. Their passion is to love Jesus with all their heart, and to seek to love Jesus more than ever before. They do that by cultivating an environment where no one walks alone and where they remain together in their journey towards Jesus. SalesVu credit card processing has helped the members of this religious community by securing transactions in multiple locations and by offering an easy way to transfer donations and payments to the WoodsEdge account.

We talked to Janet Harris, an active member of this inspiring community and she told us that :

“Together we want to see the kingdom of God advance in our church, our community and the world”

We were excited about understanding how a mobile credit card processing system like SalesVu could help and actively support a cause like the one WoodEdge Church has. Janet told us that SalesVu credit card processing has performed very well in the multiple locations off from their main campus.

“We have various events on site, and sometimes off campus. We wanted to have a mobile credit card processing system that could work altogether everywhere. SalesVu has helped with the registration of new people and with the donations. We really appreciate the lower cost they offer for each credit card transaction. In contrast with other processing platforms, SalesVu gave us the most convenient rate.”

Janet told us that SalesVu mobile credit card processing system is the first one the organization had tried and that she and her fellowship are satisfied with the way it has performed overall. She also told us that:

“The invoicing feature is very useful for us, as well as the recurring payments feature. We have a pre-school that we run and we use SalesVu credit card processing system to accept parents payments for tuition. We have 200 children enrolled in our educative services and SalesVu has been an excellent tool for saving parents some time, and of course, saving us some time also. Especially when someone is late for registration, the recurring payments option have proved its important role with us.”

If you want to obtain more information about WoodsEdge mission and values, please go to their website at www.woodsedge.org or follow them in their social media networks clicking the icons below.

Posted in Retail | Tagged Credit Card Processing, Customer Management, Email & Facebook Marketing, Recurring Billing

How to Prepare Your Storefront for Fall

Posted by salesvu

Most people love the colder weather, shopping, hot drinks, and cozy feelings of fall. You can give your customers and employees those same feelings every time they enter – or walk by – your store. So get in the holiday spirit by decorating your office for the holiday season and preparing your storefront in the following ways:

Play up the seasons: Everyone wants to enjoy the winter season and holiday tidings in the air. Don’t be a scrooge. Play with the season and make sure it’s reflected on your storefront, so customers are greeted with season’s cheers before they even enter your store.
Remain neutral: Try not to focus on one particular religious holiday so that you don’t potentially offend customers or employees. Sticking to neutral color schemes and fall/winter decorations (like fall leaves, winter bark, and anything gold or silver) can give the festive holiday spirit without pushing a particular holiday.
Add a sales banner: Whether you are running a sale, promotion, or new loyalty program, make sure your storefront clearly displays it. You may also consider marketing automation services to automatically generate email and social media marketing campaigns.
Display your top products: Make sure your bestselling items are displayed in the storefront. Whether it is a product you think will sell well, a popular item that every child has on their holiday wishlist, or new sales items you think will sell well, clearly displaying your bestsellers can quickly increase sales and attract potential customers who are passing by. You can use your POS system to determine what customers like best and what their shopping patterns look like.
Decorate, decorate, decorate: While you want to get in the spirit, make sure to keep things professional, tactful, and clean. Going overboard with the glitter, tinsel, and blinking holiday lights can look tacky. Pick a theme and try playing on your business logo, colors, or design style. For instance, if you have a modern blue and white logo or color scheme, try using a modern blue and white decorating scheme to decorate your place.
Keep your space clean: Your business can quickly become a mess during the holiday season, if you don’t have a plan of attack in place. Your customers will want to get their shopping done quickly, so your retail space may have more items opened, out of place, or even on the floor. Make sure that your employees realize more cleaning will be required during this busier time of year. Make a schedule so that employees know when they need to clean next during their shifts.
Include your E-Commerce site: Remember that along with decorating your physical storefront, it is important to also decorate your E-Commerce storefront so that your customers enjoy that jovial feeling, even from their home computer.

To find out how our software can help prepare your store for fall and the upcoming holiday shopping season, contact any of the SalesVu Social media bellow.

Posted in Uncategorized | Tagged Customer Management

Kettle Heroes have popped up their business with the easy-to-use SalesVu iPad POS System

Posted by salesvu

Kettle Heroes have tasted the SalesVu iPad POS System and have popped up their business!. This company is a family-owned business located in Arizona that was launched into the market in 2013 by two brothers who were looking to make a difference in the world. They strive to offer customers from all ages the best popcorn, kettle corn and lemonade in the Southwest! They use only top-of-the-line, all-natural ingredients in their recipes.

We had the privilege to talk to one of the business owner Rudi Sinykin who runs day-to-day operations at Kettle Heroes. We asked him why Kettle Heroes needed a mobile iPad POS solution and they responded with a great story to share.

“We operate Food Trucks in the Arizona area and we needed a really easy POS system that could really be incorporated in a mobile platform facility like a food truck. SalesVu gave us a practical, affordable and easy-to understand platform that could easily be used with an iPad or Android. During our research for new POS solutions we investigated other competitors, but SalesVu really offered the best transaction fees for the credit card operations and it is able to work in multiple platforms like iOS and Android.”

Previously, Rudi told us that they owned a restaurant in which they used the traditional point of sale system, with cash registers.

” The cost of this machines was 2000$ or 3000$ and they broke down all the time. SalesVu offered us the possibility of using and iPad to manage the transactions and if something happens to it, well, it is affordable and easy to replace”

Rudi also told us that he has not yet used the majority of the SalesVu features, but that what he uses works fine all the time; nevertheless, they recommend to have good Internet Connection when using the SalesVu iPad POS to secure all the transactions.

“My favorite feature is the Sales Report. This one allows me to see the sales results at the end of the day and divides it in categories. It is really simple and easy to bring any transaction in the day by just clicking on it. SalesVu iPad POS operations go really fast which is excellent for our business requirements of almost 90 transactions per hour

The business has a positive motto that leads their day-to-day operations by following what they call, the Kettle Heroes’ creed: “BE HUMBLE. BE HONEST. BE A HERO”. Moreover, Rudi donates 20% of their earnings to several foundations like Pat Tillmans Foundation and since August 2013, we have donated over $17,000 to support local groups and causes such as Anasazi Elementary School and Making Strides Against Cancer.

If you want to know more about Kettle Heroes, be sure to check out their website at www.kettleheroes.com and follow their Facebook account by clicking the image bellow.

Posted in Restaurants and Bars, Retail | Tagged Credit Card Processing, Customer Management, Retail POS

Tropical Sno share their sweet experience with SalesVu iPad POS System : “A complete and reachable business management solution”

Posted by salesvu

Tropical Sno is a shaved iced local in Western Spring Illinois that is dedicated to create an oasis of shave ice euphoria. They do this by selling the highest quality and best tasting shave ice in the world. It serves more than 50 flavors to eager customers who constantly experiment with the wide variety of flavors and create their own ice indulgences.

We talked to the business owner Nicholas Cozzi who used in his first store the traditional registers, but noticed they were not really useful business-wise to his store. “All they did was round all the money earned in a day and nothing else” Nicholas realized he needed something more useful and a regular POS. He needed a complete and reachable business management tool, one that could offer him a wide range of business tools

He used Square in the past, but found that its features were insufficient for the market understanding and developing of Tropical Sno.

“SalesVu offered me the Gift Card Feature and I loved it!. This was crucial for my decision towards SalesVu business management solution. It is a complete system that understands the requirements and needs of my stores, hence of my clients. The Gift Cards were a huge success for my store, and a way to keep the sales organized. Customers loved it and used it a lot. This feature implied a great success for me and Tropical Sno”

He also told us that other favorite feature he has is the employees and inventory management tools that SalesVu includes.

“They are both very effective and convenient. As the owner of two stores, I need to be constantly updated about the things that happen with the payments of the employees and their hours of work. I also need to know if the cups or spoon supplies are running low in the store and SalesVu emails me with all this relevant information and allows me to manage my business effectively everywhere I go”.

Moreover, Nicholas explained that he felt that SalesVu Customer Service phone number is an extremely important tool of the system.

“The fact that I can call them directly instead of just having an email address makes it a very nice and reachable business solution. It is better to have a direct contact with a customer service representative in case some questions or concerns arise”

If you want to know more about Tropical Sno at Western Spring Illinois be sure to visit their Facebook page be clicking the icon below.

Posted in Restaurants and Bars, Retail | Tagged Credit Card Processing, Customer Management, Employee Scheduling, Gift Cards Management, Inventory & Management, Restaurant POS

The Ear Vinery affirms that SalesVu iPad POS System offers outstanding customer support and reliable portability

Posted by salesvu

The Ear Vinery is a family owned and operated business dedicated to create carefully crafted earrings, necklaces, and bracelets that can be worn in a sophisticated and unique way. Owners firmly believe that success in business depends upon their ability to make each and every transaction a pleasure, and to that end, unconditionally warrant their EarClimberZ^TM. The Company selected SalesVu Ipad POS system because it is easy to carry and has great customer support

The Business owner Alan Anderson, is located in Orlando, Florida and before becoming an independent entrepreneur he told us about his awareness of the traditional POS Systems. Alan remarks with enthusiasm that the developing of an affordable and compelling mobile Ipad POS solution by SalesVu is not only convenient for his rotating locations, but also really effective business wise.

“I understand the importance of data and knowing what your business is really doing. SalesVu platform goes away from conventional and unpractical POS and provides a pleasant experience for me and my customers when purchasing a product. Sales Vu Ipad POS System is easy to carry and to transport and a step forward from the inconvenient big monitor and printer of the conventional POS. They are suitable for a business like The Ear Vinery”.

According to Alan, the reason that made him chose SalesVu over other competitors in the mobile POS is clear and simple

“SalesVu offers me the Mercury Payment system for Credit Card transactions which is both effective, and reliable. It also provides the unique and critical option of adding the email addresses of the customers to my database, something that others have failed to achieve”

When asked about his favorite feature in the SalesVu Ipad POS Alan responded confidently

“Portability, easy to understand system, and also SalesVU has been very responsive taking suggestions and had offered us great support whenever it is needed. They help me a lot especially during the weekends, when we need them the most”

SalesVu services had saved Alan an estimated of over 12.000$ in software and hardware expense, according to an estimate from an agency he contacted. Additionally, Alan told us that he has not yet used the E-commerce feature.

“I have been playing with it and testing it. Some issues remain to be enhanced by the customer support, but I am looking forward to implementing it in the near future when the specific features that we need are available”

Finally, Alan and The Ear Vinery told us that:

“I will recommend SalesVu to anyone. Even posted reviews in artfairsinsiders.com commented about the positive opinions and experiences customers had had from SalesVu Ipad POS System. I am very satisfied with all that SalesVu has to offer and will continue to offer me in the future”

You can find more information about The Ear Vinery online on their webpage www.earvinery.com or if you are interested in their Social Media accounts, click on the icons below.

Posted in Beauty and Wellness, Retail | Tagged Credit Card Processing, Customer Management, Email & Facebook Marketing, Retail POS

How Social Media Plays a Role in Online Marketing and ECommerce Website

SEO

Local SEO

Social Media Management

Pay-per-click

Content Marketing

Email Marketing

Why Is Social Media So Important?

Results May Not Be Immediately Apparent

Interact With Different Networks

Be Patient and Seek Assistance

Top Benefits of the Gift Card Management feature of SalesVu iPad POS System

How can your business benefit from a loyalty program? SalesVu iPad POS System and customer management can help.

SalesVu iPad POS Sytem, a perfect match for Sweety Pies Bakery

“The credit card rate was better than Square and the software was easier to set-up and FREE!. None of the other competitors like Square, PayPal or Quickbooks could match SalesVu iPad POS.

SalesVu iPad POS System, the best solution for small, but growing business like Arizona Livescan

“SalesVu iPad POS System allow us to serve our community the best we can”

“Together we want to see the kingdom of God advance in our church, our community and the world”

How to Prepare Your Storefront for Fall

Play up the seasons: Everyone wants to enjoy the winter season and holiday tidings in the air. Don’t be a scrooge. Play with the season and make sure it’s reflected on your storefront, so customers are greeted with season’s cheers before they even enter your store.

Add a sales banner: Whether you are running a sale, promotion, or new loyalty program, make sure your storefront clearly displays it. You may also consider marketing automation services to automatically generate email and social media marketing campaigns.

Include your E-Commerce site: Remember that along with decorating your physical storefront, it is important to also decorate your E-Commerce storefront so that your customers enjoy that jovial feeling, even from their home computer.

Kettle Heroes have popped up their business with the easy-to-use SalesVu iPad POS System

” The cost of this machines was 2000$ or 3000$ and they broke down all the time. SalesVu offered us the possibility of using and iPad to manage the transactions and if something happens to it, well, it is affordable and easy to replace”

Tropical Sno share their sweet experience with SalesVu iPad POS System : “A complete and reachable business management solution”

“The fact that I can call them directly instead of just having an email address makes it a very nice and reachable business solution. It is better to have a direct contact with a customer service representative in case some questions or concerns arise”

The Ear Vinery affirms that SalesVu iPad POS System offers outstanding customer support and reliable portability

“SalesVu offers me the Mercury Payment system for Credit Card transactions which is both effective, and reliable. It also provides the unique and critical option of adding the email addresses of the customers to my database, something that others have failed to achieve”

“Portability, easy to understand system, and also SalesVU has been very responsive taking suggestions and had offered us great support whenever it is needed. They help me a lot especially during the weekends, when we need them the most”

“I have been playing with it and testing it. Some issues remain to be enhanced by the customer support, but I am looking forward to implementing it in the near future when the specific features that we need are available”

“I will recommend SalesVu to anyone. Even posted reviews in artfairsinsiders.com commented about the positive opinions and experiences customers had had from SalesVu Ipad POS System. I am very satisfied with all that SalesVu has to offer and will continue to offer me in the future”

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