Old Firehouse Brewery is a family owned microbrewery. Their mission is to passionately brew fresh, and handcrafted beer by using only the finest ingredients possible. They provide their customers with top of the line beer so they knew they had to use a top of the line POS equipment. We interview Lori, the business owner to get a notion of her experience with SalesVu restaurant and bar POS.
“Old Firehouse Brewery operates a tap room on the brewery premises that prompted the need for a POS solution. We sell beer by the glass and in to go growlers out of our tap room.
After extensive competitor research, Old Firehouse Brewery found that SalesVu had some aspects in the POS system that other “bar” type POS systems did not. Lori uses specifically the Table and Reservation Management feature to meet her clients’ demands efficiently.
“We wanted the ability to open tabs by swiping credit cards versus holding on to someone’s cards. We also really liked the customer management piece that you can get with SalesVu. “
Old Firehouse Brewery opened the doors for business using the SalesVu restaurant and bar POS at once. SalesVu offered greater functionality and more desirable features than any other competitor in the POS market. Lori said that her favorite SalesVu features are the Open Tab, and the Customer relationship management.
“We receive tremendous feedback from our patrons that they truly appreciate us not holding their credit cards to maintain an open tab. Also, the ability to maintain a customer database allows us tremendous ability to review what people like and don’t like, help track volume of purchases, etc. We also love all the reports available in SalesVu. We can get as little or as much information as we want.”
Lori was unable to determine how much money they saved upfront with SalesVu! She said that the software had really improved the quality of the transactions and the analysis of sales with the close of the day.
“It makes running our tap room go smoothly! The reports allow us to know how well we are doing in certain areas and where our customers are focused regarding specific products.”
Old Firehouse Brewery’s overall experience with the table, and customer management options SalesVu provide has been remarkable so far.
Follow the Old Firehouse Brewery on any of their social media accounts by clicking the images below, or visit their website for additional info.
