The Company
JV Skin and Beauty (JVSB) is a skin care and beauty boutique. JVSB was created with the intent to ensure a customized, serious treatment focused on skin health. Each appointment is unique and centers around individual clients’ goals.
“I help clients achieve individual beauty,” said Jen Valdivia. “It is not how we look to the world, but how we feel in it. JV Skin and Beauty is about helping people realize their desired experience.”
The Needs
JVSB needed an mPOS solution to accept payments anywhere, anytime using mobile devices. Valdivia occasionally travels for work and needs the flexibility of a “simple card reader” and a “secure system that is capable of quick transactions.” JVSB includes products and services, so the POS system needs to go beyond a simple solution.
“I need to be able to manage inventory, customers, product costs and taxes on the go,” said Valdivia. “This helps me avoid time-consuming updates and painful reconciliation when I’m back at my desk.”
The SalesVu Decision
JVSB began looking into other POS and ECommerce solutions, including Booker, Intuit, NCR Silver and Shopify, after using Square.
“SalesVu allows me to manage product inventory and link customers to their purchases,” said Valdivia. “I have products that I provide for my clients and needed a system that allowed the inclusion of products in the same transaction of an actual client service. I also chose SalesVu because of the easy export feature and customizable features that set it apart, such as: alerts, customer profiles and quick additions at POS.”
The Results
JVSB likes the capability to quickly add a service or product that may have been missed in the initial upload of products. They can quickly type in the service, cost, tax rate, etc when finishing a transaction without disturbing the client. According to Valdivia, this ability has been critical at JV Skin and Beauty.
“One of my customers tends to add on services on-the-spot that are not common, so I absolutely needed to quickly add it at POS,” said Valdivia.
SalesVu has also helped JVSB streamline the ability to view revenue and profits.
“I can pull and save reports when I analyze sales; I get inventory alerts, can customize the type of notifications I receive and use both the mobile and full site to view data,” said Valdivia. “It’s easy to use, looks clean and streamlines, and customer service has been outstanding the few times I’ve called.”
Lastly, JVSB has saved about $50 per month by using SalesVu.
For more information about JV Skin and Beauty, go to www.jvskinandbeauty.com, like their Facebook or follow them on Twitter @JVSkinandBeauty.