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Learn How to Upsell Successfully with SalesVu ECommerce Website

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Upselling is an important part of any business. By recommending the right additional products to customers, your business can enjoy increased sales, increased revenues, and more satisfied customers. However, becoming too pushy or using the wrong sales tactics can turn customers away. That’s why we’ve provided some tips to help you upsell more successfully.

Thoroughly Train Your Employees

It is important to make appropriate suggestions based on what your customer has purchased, ordered, or is interested in. Your employees or servers should be well versed on the products in inventory so that they can better explain them to customers and find the appropriate complementary items or accessories.

Provide Useful Suggestions

If possible, suggest more than one item. Giving customers a choice makes them feel more in control and will make them more likely to purchase one of the complementary items. If there are items that are generally purchased together, then consider creating a package deal or have your employees recommend the bestselling duo whenever a customer purchases one of the items. For instance, if they are purchasing electronics, your employees can recommend batteries, cases, or other accessories to complement their new electronics.

Make Yourself Known

Greet your customers as they walk in the door, get to know them, find out why they came, and make yourself readily available in case they have questions. If possible, engage in conversation regarding what they are purchasing, without following them around the store.

Read Your Customer

Not every customer wants to buy more than what they came in for. Pushing a sale on a customer who is unlikely to buy anything will only scare them away from your business altogether. Learn to read your customers, so that you can tailor your approach to better suit their needs.

Be Prepared

Many people feel nervous about upselling or suggesting items to customers. Provide your employees with a suggestion on how to approach customers. Some businesses even script out a compelling sales pitch, which employees can use and change as they please.

Leave Goodies By the Register

There is a reason that stores put irresistible sweets and affordable finds near the register. While people are spending time in line or at the register, give them something to be tempted by. Your employees can easily mention the small goodies to customers. You can also offer incentives, such as discounts when a customer hits a certain price point. This will make them more likely to increase their order or buy the little items by the register.

Invest in a POS System

A POS system can take all of the guesswork out of upselling. It will recommend the right products to suggest based on the customer’s purchases. This will make employees feel more confident selling those items. With a POS system, your employees can also pull up all items in inventory (and information relating to those items), so that they can quickly answer any questions about the products. Contact SalesVu to begin benefitting from a POS system and upselling more.

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The smartest choice is SalesVu iPad POS System for Seminar Brewering

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Seminar Brewing LLC is a partnership of three brewers: Bryan Fisher, Travis Knowles and John Mathias, along with business partner and project manager Dave Peters. They have created an exciting standard tap list, along with a solid reservoir of recipes for special releases and seasonal ales.Seminar is a microbrewery specializing in high quality, hand-crafted ales.Never has it ever been so much fresh, exciting and local craft beer being produced. Seminar Brewing is a proud user of SalesVu restaurant POS.

“We operate a tasting room within our brewery. The space doubles as brew space, so our restaurant POS needed to be mobile and able to be packed away when not in use. In addition, we participate in beer festivals where merchandise sales are encouraged. A mobile POS solution allows us to process credit and debit cards on the go.”

Seminar Brewing  considered as other options Square, ShopKeep, and NCR Silver, but chose SalesVu over all because of its broad range of features, simple and the easy organization of the interface. They told us about the immense advantage of having an open tab management within SalesVu restaurant POS.

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“Creating open tabs for our customers is easy, and viewing or reviewing sales activity is simple. It’s easy to get a daily sales summary and sales breakdown by category; we make a bank deposit for the cash portion the next morning. Credit card deposits in Quickbooks are made only when they are posted to the bank account, so we use a spreadsheet to track credit card deposits.”

SalesVu gives Seminar the ability to process credit and debit card transactions without any barriers to customer spending. The “only cash” sign has been removed while ago!

 “SalesVu restaurant POS also allow us to track tasting room sales of different products. Although we haven’t calculated the exact breakdown of money saved upfront, we know that the other products’ combined costs of the restaurant software solution, plus card processing fees, were much higher.

Seminar Brewery has not yet tried SalesVu Quickbooks integration nor the Ecommerce feature, but they look forward to try them in the near future and expand the reach of SalesVu restaurant POS benefits.

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If you would like to know more about this exciting and fresh local  be sure to visit their website by clicking on here and like them on Facebook for updates. 

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“Every business should have an iPad POS System like SalesVu”

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Enjoy craft beers and fine wines in a cozy Downtown Rogers bar in Arkansas, featuring  crafts Arkansas beers and fine wines from around the world. Business owners Rick and Naomi were previously the owners of a Farmers insurance Agency a few blocks from Brick Street Brews and have chosen SalesVu mobile POS solution as their business management tool.

“We knew we wanted to be convenient for the people on the way to Beaver Lake or the Rogers Little Theater or any of new restaurants around the downtown area. Then we got to work and created a place we want to share with all our friends, including the ones we don’t know yet.”

We asked them why a mobile POS solution and they said the cheapest and the most convenient way to receive any type of payments at very affordable credit card rates, was under SalesVu mobile POS platform.

“Another Local Brewery gave us the recommendation, and certainly we made the right decision. Customer service is always available for us and they treat us very well every time we call with numerous questions. All business should have a mobile POS platform like the one SalesVu offers. As new business owners, SalesVu is our first POS. We are very satisfied with our choice and we are certain our happy customers are too.  We feel we are updated to nowadays technologies and included in the business trends”

Brick Street Brews owners believe that the best features that SalesVu has in comparison to other competitors is that is really easy to use, has a great variety of services that complement the overall SalesVu business management tool.

“SalesVu mobile POS has low start up cost and the mobility and reach is great. SalesVu have helped us grow and become better partners and offer not only great quality beer, but also a great quality service at the cash register. By choosing SalesVu mobile POS, we have chosen to save more than 3,000 dollars or more.”

Brick Street Brews uses the Quickbooks integration that SalesVu provides and their experience using it has been exceptional. They would recommend all other users to explore this option and enjoy the helpful resource it can become.

If you enjoy good beer and having high quality time with friends, follow Brick Street Brews social media clicking the icons below or find more info about them on their website clicking here.

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Posted in Restaurants and Bars, RSS, Wineries | Tagged , , , ,

Why You Should Make the Switch to SalesVu iPad POS System now

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If you’ve considered making the switch to POS, it may be one of the most impactful things you can do for your small business. The easy-to-use software can help you seamlessly run your business from anywhere, anytime. Whether you have one small boutique or a number of large retail stores around the country, a POS system can be customized to fit your needs. The system can pay for itself in no time with increased revenues, a larger client base, and more time to spend with your customers.

Quick Checkout Process

Instead of having to wait in line for an open register, your customers can check out from anywhere in the store with mobile POS technology. This is a fast, highly convenient option for both your customer and employees, and can lead to more on-the-spot sales. It will also reduce the chances of a customer walking out because they don’t want to wait in line to pay for their purchase.

Answer Questions On the Spot

Imagine having all the information on products and items in inventory at your fingertips. With mobile POS, you can answer any questions customers may have about your products and services. This can help employees engage more meaningfully with customers, creating more customer loyalty, customer retention, and even employee retention.

Effortlessly Upsell

With a POS system, your employees will know exactly which products will work well with what your customers are already interested in. This can take the guesswork out of upselling and will give your employees more confidence when they are selling a product.

Send Orders to the Right Place

When it comes to a restaurant, bar, café, or fine dining establishment, things can quickly get out of control if the front and back of the house are not in sync. With a POS system, each order can go to the correct area. Employees can easily open multiple tabs, split checks, accept payment, and more – all from an iPad or mobile device. This can save a huge amount of time, help your business run more efficiently, and provide your employees with the tools they need to succeed.

Gain Complete Insight into Your Business

With a POS system, you can gain complete insight into your business, inventory, and customer purchase patterns. It can also help with things like table management, inventory management, employee management, customer tracking, marketing automation, accounting, and more. This can help you make better business decisions, replenish inventory before it’s too late, and anticipate your customers’ needs.
Join the New Age

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Many small businesses are now enjoying the overwhelming benefits of POS technology. Offering your customers these same options can provide them with the quick, convenient shopping experience they want and expect. Dated machinery and practices can slow down your business and show customers that you are not keeping up with your competitors’ technology. So contact SalesVu to find out how you can start taking advantage of affordable POS software today.

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Improve the Restaurant Experience and Engage with Your Customers with SalesVu Customer Relationship management

 

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Every customer interaction you have is another way of gaining their continued business and loyalty. Read our tips on how to improve each interaction so that your customers are more likely to return time and time again.

Improve the Service

Getting your employees involved can quickly transform your business and leave your employees feeling more upbeat, which can lead to better customer interactions and more employee and customer retention. Ask for their suggestions, offer employee promotions and contests, and make sure everyone knows the menu inside and out. Anonymous employee surveys can gauge their satisfaction, feedback, and insight into management and how the business is run.

Make sure your employees understand the importance of customer service. For starters, they should introduce themselves to each table, have a friendly demeanor, and be able to answer any questions about the menu and preparation. They should be alert, attentive, and quick to meet your customers’ needs so that patrons want to return for the ambience, food, service, and overall experience.

Get In Your Customers’ Shoes

In order to really make lasting changes, you need to know what is, and is not, working. The best way to do this is to see things from your customers’ perspective. Consider leaving suggestion cards that customers can fill out. Leave them in the bill and offer a discount or free meal if customers are willing to fill them out. Patrons love to feel like they are being heard and suggestion cards is one great way of accomplishing this.

Offer More Menu and Dining Options

Restaurant patrons love options. Consider offering take-out, delivery, and/or curbside to-go options so that your customers can get their favorite food faster. This can also reduce labor costs, free up tables, and increase profits quickly. Consider also adding new menu items featuring seasonal produce, local ingredients, and weekly specials so your patrons can always try something new and exciting. They will want to visit more often to see what new items the chef has prepared.

Consider updating your brand image, logo, e-commerce site, storefront, and awning. Make sure to also clearly display and promote your new menu options with colorful posters, menu boards, or through online campaigns.

Tech Updates

With POS solutions, servers are able to take orders at the table, send them where they need to go (such as directly to the bar or kitchen), open multiple tabs, split checks, and more from any terminal, which will make your servers’ lives easier. Most importantly, it helps ensure every order is right, that your inventory is updated, and can even help track customer purchase patterns. Once you know what your patrons’ love most, you can make better business decisions, shift pricing, and improve inventory management.

Contact  SalesVu to find out how our all-in-one restaurant POS solution can quickly produce a huge change for your business. Our pos system also offers table management, reservation management, credit card processing, marketing automation, and more to help you manage every aspect of your business – anytime, anywhere.

Posted in Restaurants and Bars, RSS | Tagged ,

SalesVu iPad POS System and the Inventory Management feature is a Perfect Match for Bella Sky.

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Bella Sky is a personal style consultant company. They provide women, men and children with quality service that allows customers to be stylish without breaking the bank.  Their motto is “Fashion has rules, Style doesn’t!”. As a small business entrepreneur, Moneka Reynolds sells images and proper attire combinations and uses SalesVu inventory management and POS to collect the earnings. 

“If you’re trying to impress your new boss, preparing to attend a class reunion, or just want to spruce up your wardrobe, our personal style consultation team can help you begin your transformation.  Together we can embrace your inner beauty.”

With just one year of services, Bellas Sky actively uses SalesVu POS and inventory management to keep the business up to date not only to the latest fashion but also into the latest technology advancements. Moneka told us that she got a recomendación from one of her closest friends, another successful entrepreneur woman who uses SalesVu.

“My friend told me about it. We both share similar tastes business-wise, since we both understand the vital importance of our customers and want to offer them only the best. My friend told me that if I was going to investí in a  POS, it must be SalesVu. She  said the inventory management would perfectly suit my company. I wanted someone who offered a fair price, a POS that would not wreck my pocket, and that fit the budget I had. SalesVu inventory management and low credit card transactions were a perfect match”

Moneka told us that one of her favorite things about SalesVu is the inventor management and the customer service

“I call all the time, and they even call me back by my name!. SalesVu has a very personal touch with their clients. SalesVu call me back to check out on my inquiries and takes my suggestions into account. They are very sincere about the short time adjustments I ask for and just make me feel comfortable. In this increasingly detached times, SalesVu really listens to me. I am very excited about belonging to a company that actually listens to you.”

Bella Sky is a growing company and expects to flourish in the upcoming years. SalesVu will remain being their cooperative tool, the one that allows them to expand and reach their goals.

“I am not technologically savvy, so SalesVu offers an excellent interface, it is extremely easy to understand. I can do things by myself and that independence is vital to my business. The fact that my customers can communicate with me via website, or that I can accept any payment beyond hard cash makes SalesVu POS a trendsetter for convenience”

If you want to become an avant-garde Fashionista or just update your style, be sure to add them on Facebook, instagram and check out Bella Sky website. 

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Posted in Beauty and Wellness, Retail, RSS | Tagged , , ,

How to Create Successful Holiday Promotions with SalesVu iPad POS System and Marketing Automation

 

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The holidays are right around the corner, so it’s time to start thinking about how you’re going to prepare your business for the busy shopping season. Your customers want to feel cheery during the holiday season and, fortunately, you don’t have to spend much to decorate your business and get in the holiday spirit.

DIY Decorations

Go for subtle, but expressive, decorations that add a modern, classy flare to your storefront. Stick to traditional holiday color palettes, like red and green, blue and white, or silver and gold. Encourage employees to decorate their areas, while being aware of others’ space and religious sensitivities. Consider a team decorating event or contest, so your employees can feel more pride in where they work and what they’ve done to ring in the holidays.

Get Your Customers Involved

Some of the most successful holiday promotions and branding efforts involve some form of customer interaction. Whether your customers get to leave their name on a snowflake after a donation, can make suggestions for holiday décor on your social media, or can win freebies and goodies with their holiday purchases, find a way to get your customers involved.

Create Gift Sets

If you are trying to sell more items from inventory, consider creating gift sets. This can include something like a customer favorite with a less popular item to entice customers to try new things, while turning over inventory much more quickly. Make sure to also offer special deals, free shipping, or other ways of enticing your customers to shop at your business more both during and after the holidays.

Replenish Your Inventory

The last thing you want is to run out of inventory during the holidays. When your customers want to purchase a gift, if your business is out of stock, they will just go elsewhere. This is a busy time of year and the last thing your customers want is to have to come back twice for the same thing. Get control of your inventory with our inventory management tools so you know what your customers love most and never have to worry about running out again.

Update Your Packaging

Try updating your packaging to include winter scenes and non-religious holiday elements, such as snowflakes and snowmen. This can make your product instantly themed or limited edition, and more appealing to customers who want to get in the holiday spirit.

Establish Your Online Presence

Make sure your customers know where to find you online, so you can inform them of holiday promotions quickly and effectively. Consider updating your website or e-commerce site to feature holiday-related designs or content to bring holiday cheer to every aspect of your business.

Get On Board With Loyalty Programs and Gift Cards

If you haven’t already done so, now is the time to start offering loyalty reward programs and gift cards. Read more about the benefits of a gift card management system and how you can benefit from a loyalty program to see why you need to get on board before the holidays. Contact us for more advice and to get started on a successful holiday promotion today!

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Everything You Need to Know about Inventory Management Systems of SalesVu iPad POS System

Keeping good records can be very confusing. When you’re tracking sales, inventory, or payments manually, you need to worry about basic human errors, wasted time, and misplaced records. Inventory management software can take care of all the work for you with automatic inventory tracking based on manual, POS, and/or e-commerce sales.

Easy to Use, Intuitive, Accurate

Inventory management software is easy to use, easy to implement, and easy to succeed with. You can quickly add products to the inventory using bulk import, barcode scanner, or by printing labels. You can make the software work for you by sorting inventory by items, categories, departments, and more.

Increase Productivity

By not having to track, manage, and verify inventory manually, you can save time, frustration, and effort. Instead of having to manually track sales and inventory changes, the system will automatically update inventory counts when sales are made for more accurate, effortless reporting.

The software will help increase productivity, efficiency, and accuracy in reporting. It can also make inventory ordering much easier, more efficient, and more cost-effective. It can even help you transfer inventory from one store to another and email your vendors and suppliers when specific inventory is getting low to save you more time.

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Anticipate Your Customers’ Needs

With automatic inventory tracking, you can determine what your customers love the most, so you can keep your restaurant, bar, or business stocked at all times. You can even set re-order alerts so you never have to run out of an item again. This will also help your business avoid buying too much product and having wasted inventory.

Detect Discrepancies

With inventory management software, you can realize at a moment’s glance what is entering your business, what is leaving it, and how much money you are making or losing. If there is a difference between actual and reported inventory, it will be instantly noticeable. So you can get to the root of the problem right away.

Automated Reporting

With intuitive inventory management software, you can receive automatic reporting on the profit margin, total cost of inventory, cost of goods sold over time, customer purchase patterns, and more. These important figures can help your business determine what your most profitable products and services are, what isn’t selling, and what has gone missing. This can help you more easily make informed business decisions going forward.

POS Systems With Inventory Management Capabilities

With the holiday season just around the corner, it is especially important to pursue effective inventory management to ensure you are fully stocked when shoppers are looking to make all their favorite purchases. The easiest way to take advantage of an effective inventory management system is through your POS system. Contact SalesVu to find out other ways an inventory management and all-in-one POS system can benefit your business.

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SalesVu all-in-one management solution and iPad POS System is Retail Magic!

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MIMO Market is a clothing boutique offering contemporary apparel and accessories for women and men. The boutique is a start-up venture based in the hometown of Miami, they carefully select one-of-a-kind brands and designers that will enhance their customer’s individuality and allow them to be themselves. As active users of SalesVu all-in-one management solution, we were interested in obtaining some relevant information about MIMO Market’s experience.

Leilani Sanchez, the business owner, told us that they realized they needed a modern business management solution as they began to develop their business,

” We collaborated with local festivals and hosted several pop-up shops in our neighborhood to market our business and establish a customer following. We needed a reliable mobile POS solution that could keep up with the wanderlust of our boutique; it was essential that we partnered with a system that would provide the flexibility to access various forms of payment efficiently and quickly, while also staying on top of our inventory and customer relationships no matter where we were.”

After some heavy Google research, MIMO Market  found that in comparison to other mobile POS and business management solutions, SalesVu caters to a wider variety of needs. She told us that it has functions and attributes that are especially designed for small retail business, and that they are extremely easy to use,

“SalesVu encompasses the flexibility and mobility that we were looking for. We also need a low-cost solution and SalesVu gave us the most convenient rate as opposed to other processing companies. SalesVu is our first POS and business management Solution and it has been a great choice to fulfill what we needed for our business.”

Leilani told us that within MIMO Markets values, customer satisfaction is a number one priority and coincidentally, so it is for us at SalesVu!

  “Checkout using the SalesVu app on our iPhones was a favorite moment each time it happened. In the midst of the hustle and bustle of festivals and pop-up shops and high foot traffic, we zipped through orders with such ease and simplicity; it is retail magic! We had more time to focus on our customers and build a following, which is essential for the success of our business. SalesVu allows us to process payments quickly and build customer relationships in a fast paced environment. We are able to manage our boutique anywhere at anytime which contributed greatly to the market and sales growth of our business.”

If you have a passion for fashion, you should follow MIMO Market social media accounts by clicking the icons below and visiting their website at www.mimomarket.com.

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